USER EXPERIENCE RESEARCHER, DESIGNER & FACILITATOR
Bentley MS:HFID '13
I'm a formally trained researcher with experience in moderated and observational methodologies, fixed usability labs, remote testing, and interviewing. Here are a few of the approaches I typically utilize in-house on a product-focused user-centered design team.
Ask me to help you identify which research approach is right for your project!
"Always a pleasure to work with, Michael was a great colleague at Constant Contact. His excitement and passion for the UX practice was palpable within our team. I witnessed him grow and excel within the User Research practice, but he also became a great contributor within the design and strategy space, always there with new ideas and possibilities."
“Michael was a key reason that our UX team delivered better features and a better user experience for our customers. He leveraged his deep expertise to design research campaigns that delivered insightful and actionable results. We kept knowing our customers better and better because of Michael."
Thomas Mackey, Manager
User Experience Research
"Michael is a passionate and incredibly talented user experience professional, that possesses an uncommon level of creativity and an advanced understanding of UX methods and strategy. He is highly empathetic to the needs and expectations of users; advocating for the creation of extraordinary user experiences."